Art Print Shipping Policy & Free Worldwide Delivery

At Atelier Lumin, we offer free worldwide shipping on every order. Our aim is to provide simple, cost-effective, and reliable art print shipping for all our customers. Each artwork is made to order and produced through our trusted global fulfilment network, with orders made as close to the delivery destination as possible where available. This helps reduce delivery distances, support faster fulfilment, and keep delivery simple wherever you are.

Our shipping process is designed with customers in mind, prioritising customer satisfaction and tailored service at every step. We use careful packing techniques, including placing each artwork in a sturdy, appropriately-sized box to ensure your artwork arrives safely. All edges of the packaging are sealed securely to prevent damage during transit, using wide brown packing tape for maximum protection. For high-value or limited edition prints, we recommend insurance to protect your shipment against damage or loss, as standard courier services may not provide sufficient coverage for fine art. Our commitment to quality extends to print production, where we use accurate colour profiles and colour matching to ensure vibrant colours and high-quality output. Customers can visit our website to explore our nature-inspired fine art print collections, select products, upload high-resolution photographs or scans of original artwork, and manage orders with ease.

Introduction to Shipping

Shipping art prints, fine art prints, and wall art is a crucial part of ensuring that your chosen pieces arrive in perfect condition, ready to enhance your space. At Atelier Lumin, we understand that every artwork—whether it’s a vibrant canvas print or a delicate fine art print on premium paper stock—deserves the utmost care during transit. Selecting the right shipping method is essential, as different types of artwork require different levels of protection and handling. Our range of courier services, including trusted names like Royal Mail for UK deliveries and reliable international shipping partners, allows us to tailor the shipping process to the specific needs of your order. From bubble wrap for extra protection to specialised packaging for canvas prints, every detail is considered to safeguard your artwork. No matter where you are in the world, our goal is to ensure your art arrives safely, maintaining its vibrant colours and pristine quality from our studio to your wall.

Order Processing

Production usually takes 2–5 business days, but this timeframe may vary depending on the quantity of prints ordered. Delivery times vary depending on your location, product type and fulfilment route, but most orders arrive within 4–12 business days after being placed. Remote destinations, customs checks or seasonal delays may take longer.

Estimated Delivery Times by Product Type

Delivery times vary depending on your location, product type and fulfilment route. The estimates below are a helpful guide, but they are not guaranteed delivery dates.

Please note: Flat items such as posters and unframed art prints may have different handling or delivery times due to their specific production and finishing requirements.

Our unframed fine art prints are produced using premium paper stocks to ensure museum-quality art prints and craftsmanship that deliver exceptional quality, texture, and durability, with a range of fine art print details and framing options available to suit your space.

Delivery prices are included in our free shipping offer, but customers can compare prices for expedited or special delivery options if preferred.

Remote areas, local postal delays, customs checks or seasonal demand may extend delivery times slightly.

Customs, Duties & Import Taxes

Most orders are fulfilled locally within your region where possible, helping reduce the chance of customs delays or import fees associated with international parcel delivery. Please note that customs may inspect parcels, which can affect delivery times.

In rare cases where customs duties, import taxes or local handling fees apply, these are the responsibility of the buyer. Customs service levels and handling may vary by country, so if you are unsure whether fees may apply in your country, we recommend checking with your local customs authority or parcel service before ordering.

Tracking & Delivery Issues

You’ll receive a tracking number as soon as your order is dispatched. You can track your parcel throughout the delivery process. Each package is clearly labeled to ensure accurate delivery and tracking. If your tracking has not updated after a few days, or your order has not arrived within the expected delivery window, please contact us at:

We’ll be happy to help.

Multiple Items & Split Shipments

If you order multiple pieces, they may arrive in separate packages depending on the product type, size and production location.

For example, a framed canvas and an unframed fine art print may be produced and shipped separately. If this happens, you'll receive individual tracking details for each shipment.

Incorrect Address or Delivery Issues

Please double-check your delivery address before completing your order. We cannot take responsibility for delays, failed deliveries or losses caused by incorrect or incomplete shipping information.

If you notice an address error after ordering, please contact us as soon as possible and we'll do our best to help before production or dispatch begins.

Shipping Restrictions

We proudly offer free worldwide shipping on physical prints and artwork. However, due to carrier limitations, local regulations and customs restrictions, there are some destinations we may be unable to deliver to.

We are currently unable to ship to the following regions:

Russia, Belarus, North Korea, Iran, Syria, Cuba, Sudan, Afghanistan, Yemen, Somalia and the Crimea region.

These restrictions may change over time depending on postal services, carrier availability and customs conditions.

International Shipping Destinations with Possible Delays

Orders to the following countries may still be fulfilled, but can sometimes be subject to extended delivery times or additional customs processing. When planning your order, it can be helpful to consult our fine art print size guide and format advice to choose dimensions that work best for your space:

Brazil, India, South Africa, Nigeria, Indonesia, Philippines, Argentina and Chile.

If you are ordering to one of these destinations, we'll do our best to get your artwork to you safely, but delivery may take longer than our standard estimates.

If you have a question about delivery, tracking, shipping restrictions or your order, please contact Atelier Lumin for fine art print support.

Packaging and Handling

Sending artwork safely is a top priority, and we rely on professional art shipping services to ensure your pieces arrive in pristine condition. Proper packaging and handling are at the heart of our shipping process. Whether you’re ordering Giclée prints, original artwork, or our fine art prints in landscape and abstract styles and modern abstract wall art collections, each piece is carefully prepared to withstand the journey to your home or office. To package art prints securely, we place a sheet of glassine paper on both sides of the print, sandwich it between two sturdy pieces of cardboard, seal the edges, wrap it in bubble wrap, and place it in a non-bendable mailer. We also use acid-free tissue paper to wrap prints, protecting them from scratches, dust, and ink transfer. For particularly fragile or valuable items, such as delicate mountain wall art landscape prints, extra layers of protection are added to prevent scratches, dents, or creases during transit. When shipping larger prints, we use heavy-duty mailing tubes to prevent damage; the artwork is rolled with the printed side facing out and shipped in a heavy-duty cardboard mailing tube to help prevent cracking and warping. The appropriate shipping method depends on the size of the print: we ship flat for prints 11x14" or smaller, and roll in a tube for prints larger than 16x20". If you’re ordering multiple items, each piece is individually wrapped and separated within the package to ensure they arrive in perfect condition. Our sample packs and custom size options allow us to tailor the packaging to the unique dimensions of your artwork, providing a snug and secure fit for everything from minimalist pieces to seasonal autumn wall art collections. Every step of the process is designed to protect your investment and deliver your art in gallery-ready condition.

Special Services

For artists, photographers, and collectors who require an added level of security when shipping framed abstract wall art and fine art pieces, Atelier Lumin offers a range of special shipping services. Tracked and insured delivery options are available for valuable or irreplaceable artwork, providing peace of mind throughout the shipping process. Our partnerships with leading courier services—including Royal Mail, ParcelForce, DHL, UPS, and FedEx—ensure that your artwork is handled with care, whether you’re shipping within the UK, to the USA, or internationally. We understand that certain pieces, such as our framed wall art prints for calm interiors, living room wall art collections, or mounted canvases, need extra protection, so we use reinforced packaging and additional cushioning to safeguard your artwork in transit. Our team works closely with artists and photographers to select the best shipping method for each piece, ensuring that every item is delivered safely, securely, and on time. No matter the destination or the value of your artwork, you can trust Atelier Lumin to ship your art with the highest standards of care and professionalism.

Conclusion

In conclusion, shipping art prints, fine art prints, and wall art is a process that demands attention to detail and a commitment to quality. By choosing the right shipping method, utilising trusted courier services, and employing protective materials like bubble wrap and custom packaging, Atelier Lumin’s story and mission reflect our dedication to care at every stage, and Atelier Lumin ensures that every piece of artwork arrives in perfect condition. Our dedication to extra protection and careful handling means that artists, photographers, and collectors can ship their valuable pieces with confidence, whether within the UK or across the globe. With a comprehensive range of shipping options and a focus on customer satisfaction, all governed by our Terms of Service, we make it easy to protect, package, and deliver your artwork safely. Trust Atelier Lumin to manage every detail, so your art can be enjoyed in its full beauty, wherever it is displayed.